Issue with Download Manager under Windows 10

[dtaylor]

Marcus,

I only have a few days left on my trial of Macro Scheduler and wanted to check on the status of this issue. I had previously emailed you directly regarding this and your response was:

There appears to be an issue with the download manager under Windows 10. I need to spend some time on this to work out what the issue is. It's possible it's just a setup/config issue, what with Windows 10 offering Edge as default, but using IE11 for WebRecorder /Macro Scheduler and other apps which "wrap" IE.

You recommended that I handle downloads with Image Recognition as a short term workaround and it is working, but it's not how I want my scripts work.

Any idea when this may be resolved? I'm pretty sure that I'm going to purchase, but since my main purpose of buying would be for web automation and downloads, I'd really like to see how the download process will work.

Many thanks for a really great product and excellent support!

[Marcus Tettmar]

Hi,

I'm afraid the honest answer is that I have nothing further to report yet. I will update you as soon as I have something.

[dtaylor]

Marcus,

I appreciate your open and honest answer.

Due to the fantastic support and user community, I have gone ahead and purchased with no worries that this issue will be addressed in due time. Thanks to you, the support staff and the rest of this community, I am now a fully licensed member of this amazing product and group!

Again, many thanks to each and every one of you for a great experience here!
dtaylor

[Marcus Tettmar]

Hi,

I've found I can get the download manager to work under Windows 10 if I run Macro Scheduler as admin. This test code works for me:

Code: Select all

//Enable automatic downloads to My Documents dir, modify path if required
IEOnDownload>1,%SCRIPT_DIR%,ie_res

//Set timeout for ClickTag and FormFill to 10 seconds, increase if pages load more slowly
IESetTimeout>10,ie_res

IECreate>IE[0]

IENavigate>%IE[0]%,www.clipmagic.com,ie_res

IEWaitDocumentComplete>%IE[0]%,ie_res

**BREAKPOINT**
IEClickTag>%IE[0]%,{""},{""},{"A"},{"HREF"},{"http://www.clipmagic.com/software/clipmagic4_setup.exe"},ie_res

Let>downloaded_filename=\clipmagic4_setup.exe
Let>downloaded_filesize=3247672
IEWaitFileDownload>clipmagic4_setup.exe,ie_res

I think the issue is therefore some security change in Windows 8/10 which is preventing the form of interprocess communication we are using between the download manager (IE) and Macro Scheduler for it to know when the download is complete.

Please try starting Macro Scheduler as admin (remember to exit it fully from the tray first). Right click on Macro Scheduler, select More and then Run as Administrator. Also make sure you have a path specified in the IEOnDownload line. Then try the above code first.

I will continue to investigate to see if there is a solution which does not require running as admin.

[dtaylor]

I have verified that the script runs and downloads the file correctly when run as Admin.

[dtaylor]

The latest 14.3.04 version of Macro Scheduler broke the Download Manager again in Windows 10. I am having the original issue that I reported before.

[Marcus Tettmar]

Nothing has yet changed. The workaround we found still applies: you need to run Macro Scheduler as admin. We have not yet made any changes to the download manager.

[dtaylor]

Sorry, my mistake!

I forgot that I had modified the startup of Macro Scheduler to run as Admin on one of my PC's, but not the other. I look forward to the fix.

Thanks again!

[[email protected]]

My script does not work in Windows 10 when running MacroScheduler as admin, so I tried Marcus' test script and it does not work for me either. I am on 14.3.04 and Windows 10 Pro 64 bit.

[dtaylor]

When you say that it does not work, what happens? Do you get the same error when you run with and without Admin rights?

The issue that I experience when using the Download Manager without starting Macro Scheduler as Admin is shown below.

2016-10-08.png

[dtaylor]

Marcus,
Any updates on when this issue will be resolved?

[Marcus Tettmar]

We've identified the issue and a workaround. So should be in next release.

[dtaylor]

Awesome!
Many thanks!

[Marcus Tettmar]

Macro Scheduler 14.3.08 has been released today. This includes the fix for the download manager in Windows 10. Please note, as has always been required for WebRecorder, you will still need to make sure you have disabled IE's "Protected Mode". You'll find this in Internet Options->Security.

[dtaylor]

Finally got around to testing the Download Manager (using v14.3.11) on Windows 10. It appears that Download Manager is not processing the download as I am getting the following when running the sample code provided by Marcus in this thread (downloads from ClipMagic).



I've tested on 2 different Windows 10 machines and even tried running as Admin with the same result.

Is the Download Manager working for anyone on Windows 10?