MS causing Access Violation on Server 2008

FayeMar01 · Post by **FayeMar01** » Sat Sep 13, 2008 6:02 am

Just downloaded the latest MS Std, installed it and no good. Everytime I try to run it an 'Access Violation at address...Write of address...' occurs.

I restarted the server but same thing.

Maybe I have the wrong version - but in a prior email to support I did ask about installing it on W2003 and later on W2008.

Post by **Marcus Tettmar** » Sat Sep 13, 2008 7:23 pm

Strange. I've seen no issues on Windows 2008 Server, which has the same kernel as Vista anyway. Just to be sure I have just installed Windows 2008 Server Standard into a new Virtual machine, so it's a vanilla, straight from the box installation. I then installed the latest Macro Scheduler evaluation and it all ran fine. I then installed the registered version and again no issues.

Do you have any scripts set to run on startup?

I'll PM you with a debug version to try with so that we can get a stack trace.

FayeMar01 · Post by **FayeMar01** » Sun Sep 14, 2008 12:47 am

There are no scripts at all and it's a very plain W2008 setup - just Terminal Services and File Server plus 7 Features including Desktop Experience.

Here are some details from the Application event viewer.

"Faulting application msched.exe, version 0.0.0.0, time stamp 0x2a425e19, faulting module kernel32.dll, version 6.0.6001.18000, time stamp 0x4791a81d, exception code 0x0eedfade, fault offset 0x0002f35f, process id 0xd94, application start time 0x01c91602963e91e5."

** I just saw the PM and will try the supplied EXE. No need to reply to this post - THANKS. **

FayeMar01 · Post by **FayeMar01** » Tue Sep 16, 2008 8:03 am

Hi Marcus

I created a support ticket (203426) with the results of the special debug version - there are no results as the various tabs also caused faults - some time ago.

Have you had a chance to think about it?

Also the auto reply to the ticket I created has a ticket link which when used to access the ticket shows no tickets when I logon - hope this makes sense. That's the reason I am posting to the forum.

Post by **Marcus Tettmar** » Tue Sep 16, 2008 8:15 am

I replied to your ticket yesterday. You should have received it by email. I'll PM you.

FayeMar01 · Post by **FayeMar01** » Wed Sep 17, 2008 1:09 am

I am replying to the public forum because when I use:
http://www.mjtnet.com/hd/view.php
and log in via my email and ticket# and then bring up the ticket (which BTW does not show up automatically) and click on the tick I am taken to a new window that ONLY has "Access denied".

OK the new debugger is worse than the old.
When I click on say "show bug report" it freezes.

I just realized it did create a 'bugreport.txt' file. Here is the contents.

date/time : 2008-09-17, 10:56:31, 437ms
computer name : WS2
wts client name : MMPA-SERVER
user name : Administrator
registered owner : Microsoft / Microsoft
operating system : Windows Vista x64 Service Pack 1 build 6001
system language : English
system up time : 3 days 17 hours
program up time : 11 seconds
processors : 2x Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz
physical memory : 1062/2045 MB (free/total)
free disk space : (C:) 207.79 GB
display mode : 1280x1024, 16 bit
process id : $b64
allocated memory : 88.28 MB
executable : msched.exe
exec. date/time : 2008-09-15 13:11
compiled with : Delphi 2006/07
madExcept version : 3.0h
callstack crc : $80915e02, $dad1466d, $dad1466d
exception number : 2
exception class : EReadError
exception message : Error reading Memo1.Lines.Strings: Access violation at address 00C80000. Write of address 00C80000.

main thread ($1b0):
004293ca +0d6 msched.exe Classes HandleException
004295a1 +191 msched.exe Classes TReader.ReadProperty
00428ee9 +015 msched.exe Classes TReader.ReadDataInner
00428ecb +067 msched.exe Classes TReader.ReadData
0042fe11 +001 msched.exe Classes TComponent.ReadState
004622c5 +02d msched.exe Controls 3763 +3 TControl.ReadState
00466215 +025 msched.exe Controls 6085 +3 TWinControl.ReadState
00428d43 +11f msched.exe Classes TReader.ReadComponent
00428f5d +089 msched.exe Classes TReader.ReadDataInner
00428e9c +038 msched.exe Classes TReader.ReadData
0042fe11 +001 msched.exe Classes TComponent.ReadState
004622c5 +02d msched.exe Controls 3763 +3 TControl.ReadState
00466215 +025 msched.exe Controls 6085 +3 TWinControl.ReadState
00480c25 +06d msched.exe Forms TCustomForm.ReadState
00429d08 +1d8 msched.exe Classes TReader.ReadRootComponent
00426f92 +032 msched.exe Classes TStream.ReadComponent
004231f7 +057 msched.exe Classes InternalReadComponentRes
00423381 +079 msched.exe Classes InitComponent
00423412 +062 msched.exe Classes InitInheritedComponent
00480545 +0a1 msched.exe Forms TCustomForm.Create
0078149a +1ca msched.exe msched 175 +91 initialization
7589e3f1 +00c kernel32.dll BaseThreadInitThunk

thread $ca0:
7582e028 +23 kernel32.dll GetQueuedCompletionStatus
005e4741 +0d msched.exe madExcept CallThreadProcSafe
005e47ab +37 msched.exe madExcept ThreadExceptFrame
7589e3f1 +0c kernel32.dll BaseThreadInitThunk
>> created by main thread ($1b0) at:
753322fa +00 RPCRT4.dll

thread $f7c:
7582137a +4c kernel32.dll SleepEx
75820c83 +0a kernel32.dll Sleep
005e4741 +0d msched.exe madExcept CallThreadProcSafe
005e47ab +37 msched.exe madExcept ThreadExceptFrame
7589e3f1 +0c kernel32.dll BaseThreadInitThunk
>> created by main thread ($1b0) at:
75502beb +00 ole32.dll

cpu registers:
eax = 029f54c0
ebx = 029fd5f8
ecx = 00000000
edx = 004293cf
esi = 00000000
edi = 0017f934
eip = 004293cf
esp = 0017f27c
ebp = 0017f3e0

stack dump:
0017f27c cf 93 42 00 de fa ed 0e - 01 00 00 00 07 00 00 00 ..B.............
0017f28c 90 f2 17 00 cf 93 42 00 - c0 54 9f 02 f8 d5 9f 02 ......B..T......
0017f29c 00 00 00 00 34 f9 17 00 - e0 f3 17 00 ac f2 17 00 ....4...........
0017f2ac 34 f9 17 00 40 54 40 00 - e0 f3 17 00 98 95 42 00 4...@[email protected].
0017f2bc d0 d5 9f 02 0b 00 00 00 - 14 e4 41 00 0b 00 00 00 ..........A.....
0017f2cc e8 be a0 02 0b 00 00 00 - e8 26 9c 02 0b 00 00 00 .........&......
0017f2dc 00 00 00 00 00 00 00 00 - 00 00 00 00 67 43 54 74 ............gCTt
0017f2ec 00 00 00 00 58 f8 17 00 - 00 00 00 00 00 00 00 00 ....X...........
0017f2fc 00 00 00 00 01 00 00 00 - 00 00 00 00 14 f8 17 00 ................
0017f30c 00 00 00 00 58 f8 17 00 - 00 00 00 00 54 f8 17 00 ....X.......T...
0017f31c 00 00 00 00 28 ff ff ff - 00 00 00 00 2b 00 00 00 ....(.......+...
0017f32c 00 00 00 00 63 e8 9c 75 - 00 00 00 00 00 00 00 00 ....c..u........
0017f33c 00 00 00 00 46 02 00 00 - 00 00 00 00 00 b0 fd 7e ....F..........~
0017f34c 00 00 00 00 20 fd 07 00 - 00 00 00 00 70 ee 07 00 ............p...
0017f35c 00 00 00 00 80 33 03 75 - 00 00 00 00 00 00 c8 00 .....3.u........
0017f36c 00 00 00 00 72 13 00 40 - 00 00 e9 02 d9 ed f6 75 [email protected]
0017f37c c9 fd 00 77 92 ab 24 64 - 08 f4 17 00 f8 f4 17 00 ...w..$d........
0017f38c 00 00 40 00 00 01 40 00 - 00 00 00 00 80 f3 17 00 ..@...@.........
0017f39c 00 00 c8 00 00 00 c8 00 - 04 00 00 00 00 10 00 00 ................
0017f3ac 00 10 00 00 04 00 00 00 - 00 00 04 00 77 4d 40 00 ............wM@.

Post by **Marcus Tettmar** » Wed Sep 17, 2008 5:52 am

Thanks for the log. We'll see if we can glean anything from it.

I'm perplexed as to why you can't see your ticket. Just to be sure I went to:

http://www.mjtnet.com/hd/view.php

I entered your email address.
I entered your ticket number.
I clicked Login
Under "Last Answered Tickets" I could see your ticket. I clicked on it.
I could then see our conversation - your initial email and my reply.
All appears fine.

At what point are you getting Access Denied?

Post by **Marcus Tettmar** » Wed Sep 17, 2008 6:02 am

P.S. Are you only getting this Access Violation with the evaluation version, or also with the registered version? Reason I ask is because the above log shows an error occurring during the trial reminder screen.

FayeMar01 · Post by **FayeMar01** » Thu Sep 18, 2008 12:32 am

mtettmar wrote:Thanks for the log. We'll see if we can glean anything from it.

I'm perplexed as to why you can't see your ticket. Just to be sure I went to:

http://www.mjtnet.com/hd/view.php

I entered your email address.
I entered your ticket number.
I clicked Login
Under "Last Answered Tickets" I could see your ticket. I clicked on it.
I could then see our conversation - your initial email and my reply.
All appears fine.

At what point are you getting Access Denied?

Yes I just performed (again) the above.
This time the ticket is showing (203426) immediately.
I click on the ticket# or the subject (both in red).
New window appears with only header information (your logo etc down to the drop down menus) and NO ticket related info, ie no query, no logout, nothing below the menus...
other than 'Access denied' just below the PRODUCTS menu.

FayeMar01 · Post by **FayeMar01** » Thu Sep 18, 2008 12:36 am

mtettmar wrote:P.S. Are you only getting this Access Violation with the evaluation version, or also with the registered version? Reason I ask is because the above log shows an error occurring during the trial reminder screen.

I have purchased MS STD for my server 2003 - works fine.

Below is ALL about the 2008 server.
I initially installed the trial version, got the access violation, posted to the forum, installed a debug version, installed a second debug version. That's it - everything else I know is contained in the prior posts.