Access Violation - Using Web Recorder

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terencepjf
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Posts: 15
Joined: Wed Dec 19, 2007 9:16 pm

Access Violation - Using Web Recorder

Post by terencepjf » Sat Jun 07, 2014 10:22 am

I'm running MS14 (latest) in Windows 7 on Parallels Desktop and trying to use the webrecorder but I get an access violation every time I click on the cross-hair button in MS

Would appreciate some help in troubleshooting this issue (attached image)

Thanks

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Marcus Tettmar
Site Admin
Posts: 7395
Joined: Thu Sep 19, 2002 3:00 pm
Location: Dorset, UK
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Re: Access Violation - Using Web Recorder

Post by Marcus Tettmar » Mon Jun 09, 2014 2:38 pm

Hi,

That's odd. Cannot reproduce here. Does it happen on a regular desktop?

What I can do is send you a special diagnostic version of the software so that we can try and get more info. Could you email [email protected] with your license details and we'll sort that out for you.
Marcus Tettmar
http://mjtnet.com/blog/ | http://twitter.com/marcustettmar

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