getting error when use image capturing wizard

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sachinpuranik
Newbie
Posts: 7
Joined: Thu Feb 18, 2016 9:58 am

getting error when use image capturing wizard

Post by sachinpuranik » Thu Feb 18, 2016 1:29 pm

Hi All,
I am newbie to this & reallly like the software & willing to recommend to my boss.Issue as below

But when I install this on one of my VM machine & write a new macro for image capturing wizard.
After running this macro got popup error like saying "Cannot create file when that file already exists"
Please see the attachment for error & my macro code.

Help me in this please & I will be confident to recommend this.

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JRL
Automation Wizard
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Joined: Mon Jan 10, 2005 6:22 pm
Location: Iowa

Re: getting error when use image capturing wizard

Post by JRL » Thu Feb 18, 2016 1:50 pm

Searching the forum I found several instances where this error was reported including one by me back in July of 2013. In my case the issue popped up after a Macro Scheduler update. The error occurred in a script that had been running successfully every day for a few years. My solution was to close Macro Scheduler and restart it. I have never seen the error again and that script still runs every day.

sachinpuranik
Newbie
Posts: 7
Joined: Thu Feb 18, 2016 9:58 am

Re: getting error when use image capturing wizard

Post by sachinpuranik » Fri Feb 19, 2016 9:28 am

I tried those option like restarting the macro but no progress & getting same error like file already exists.Why only image recognition wizard having problem? Is there I am missing something.

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Marcus Tettmar
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Re: getting error when use image capturing wizard

Post by Marcus Tettmar » Tue Feb 23, 2016 4:40 pm

I never did get to the bottom of this and it is very rare - In fact I think you were the only person ever to report it?
Marcus Tettmar
http://mjtnet.com/blog/ | http://twitter.com/marcustettmar

Did you know we are now offering affordable monthly subscriptions for Macro Scheduler Standard?

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Marcus Tettmar
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Location: Dorset, UK
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Re: getting error when use image capturing wizard

Post by Marcus Tettmar » Wed Feb 24, 2016 9:55 am

Sorry, I mis read the post - I was referring to JRL as being the only person to report it.

It obviously thinks some file exists. The question is what file. I wonder if it is a temporary file problem? It's certainly odd and very rare. Can you email support and we'll see if we can set up a screen share session and see what we can figure out. Use the contact form at: https://www.mjtnet.com/contact.htm
Marcus Tettmar
http://mjtnet.com/blog/ | http://twitter.com/marcustettmar

Did you know we are now offering affordable monthly subscriptions for Macro Scheduler Standard?

sachinpuranik
Newbie
Posts: 7
Joined: Thu Feb 18, 2016 9:58 am

Re: getting error when use image capturing wizard

Post by sachinpuranik » Tue Mar 01, 2016 10:19 am

Issue resolved.
It was issue with the remote desktop application I am using to access client test box. remote application does not emulate all permission, client was given to that rdc user.
So I am closing this thread

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